For collectors
Ask for a preservation-first quote. We can avoid case polishing, protect dial patina and document originality concerns before work begins.
Detailed repair menu
Watch repair services in Kuala Lumpur.
A complete service page for people comparing practical repairs: mechanical overhauls, quartz support, case work, crystal replacement, bracelet repair, pressure testing and collector-safe advice.
How we quote
Every watch is different. Water damage, missing parts, corrosion, previous poor repairs and rare references can change the scope. Prices below are guide ranges for transparent planning, not automatic quotes.
- External condition and function review
- Timing or circuit behavior checks
- Crystal, crown, gasket and caseback inspection
- Written recommendation before approved work
What our clients can expect
We focus on practical service communication, realistic timing and repair options that match the actual condition of the watch rather than one-size-fits-all recommendations.
- Transparent service ranges and scope explanations
- Conservative cosmetic recommendations where appropriate
- Careful testing before collection or return
- Clear advice on wear, storage and ongoing maintenance
Service table
Clear options, practical ranges.
Use this as a realistic menu. Edit prices only when you confirm your actual service model, taxes and parts policy.
| Service | What is included | Typical range |
|---|---|---|
| Mechanical diagnostic | External inspection, timing snapshot, winding/setting check, case and bracelet notes, visible moisture or impact review. | RM80–RM180 |
| Automatic / manual service | Movement disassembly, cleaning, lubrication, reassembly, regulation, power-reserve observation and final wear simulation checks. | RM450–RM1,850 |
| Chronograph assessment | Start/stop/reset behavior, amplitude impact checks, pusher function, hand reset alignment and service feasibility report. | RM180–RM380 diagnostic |
| Quartz repair | Battery, contact, coil, circuit, gear train and stem checks; battery replacement only when the movement tests correctly. | RM80–RM650 |
| Solar quartz support | Recharge behavior observation, capacitor assessment, calendar and crown function checks, movement health advice. | RM140–RM780 |
| Crystal replacement | Sapphire, mineral or acrylic replacement where compatible; gasket review and post-fit cleaning. | RM150–RM950 |
| Water resistance testing | Dry pressure test, gasket and crown notes, risk report. Wet testing offered only when appropriate for case condition. | RM90–RM260 |
| Bracelet and clasp work | Link sizing, screw and pin checks, clasp spring issues, ultrasonic cleaning and wear advice. | RM50–RM420 |
| Case refinishing | Selective polishing, brushing, edge protection and before/after photos. Not recommended for every collectible watch. | RM250–RM1,200 |
| Vintage preservation | Gentle cleaning, movement care, seal review, originality notes, dial and hand risk assessment. | Quoted after inspection |
Mechanical service detail
The difference between running and being reliable.
A mechanical watch can tick while still being unhealthy. Dry pivots, unstable amplitude, damaged mainsprings, poor beat error or contaminated lubricant can quietly accelerate wear. Our service process looks at the full system rather than celebrating a watch simply because it starts moving again.
Intake and symptom history
We record when the issue happens: after winding, overnight, during date change, after impact, in humidity or only while worn.
Movement condition evaluation
Timing traces, amplitude behavior, rotor noise, calendar switching and hand-setting feel guide the recommendation.
Cleaning and lubrication
Approved mechanical service includes cleaning and oils/greases matched to the movement locations and friction demands.
Regulation and observation
Timekeeping is checked after assembly, then observed over a practical period to catch intermittent faults.
For daily wearers
Ask for reliability-first service. We prioritise sealing, timekeeping, crown function and bracelet safety for watches used every day in Malaysia’s humidity.
For gifts
Ask for presentation-ready preparation. We can combine cleaning, strap fitting, timing check and a care card so the recipient understands the watch.
Do you install customer-supplied parts?
Sometimes, but only after inspection. We cannot guarantee unknown parts and may decline parts that risk damage, poor fit or misleading authenticity.
Can you repair a watch bought online?
Yes, if the watch is serviceable and parts are obtainable. We also identify signs of water entry, poor assembly or incompatible aftermarket components.
What should I bring to the appointment?
Bring the watch, warranty or service papers if available, spare links, previous repair notes and a short description of the problem.